From leavens@larch.cs.iastate.edu Wed Oct 20 21:42:09 2004 Date: Wed, 20 Oct 2004 21:42:08 -0500 (CDT) From: Gary T. Leavens To: Ted Skjei Cc: Staff for Com S 362 -- Kun Liang , Matthew Ring Subject: Re: hw6 fully dressed use case question Hi Ted, On Wed, 20 Oct 2004, Ted Skjei wrote: > > I am having trouble with the fully dressed use case on this homework. For the > Stakeholders and Interests section, should I put the Company's interest and the > Government's interest as well (I already know I should put the travel agent)? I > don't want to be too specific or too vague. Yes I think you need to consider both the Company and the government (or some part of the government) as a stakeholder in this case. Gary T. Leavens Department of Computer Science, Iowa State University 229 Atanasoff Hall, Ames, Iowa 50011-1041 USA http://www.cs.iastate.edu/~leavens phone: +1-515-294-1580 ------------------------------ From leavens@larch.cs.iastate.edu Thu Oct 21 10:38:46 2004 Date: Thu, 21 Oct 2004 10:38:46 -0500 (CDT) From: Gary T. Leavens To: Pete Stoltenow Subject: Re: Airline reservations Hi Pete, On Thu, 21 Oct 2004, Pete Stoltenow wrote: > Professor Leavens: > > Never having made airline reservations, I'm not quite sure how they work... Sorry about that, for general idea of what to do, try going to an online service, like www.expedia.com, to see what's involved. They have a "getting started page", http://www.expedia.com/daily/service/howto.asp that may be of some help. > Do you just have an Airline and a flight number? > > Or an Airline, flight number and date? > > Or Airline, flight number, and seat number? Or is the seat number not given > to you until you check in the day of the flight? Basically you tell the travel agent where and when you want to fly, like to San Francisco California on November 1 in the morning, and they tell you what flights are available, and how much they cost. You shouldn't expect customers to know all the details of what flights are available and what their numbers are, etc. You can get a seat number before you fly in many cases, but it's sometimes true the don't get a seat number until the day of the flight. I'm not sure what the exact algorithm is. Gary T. Leavens Department of Computer Science, Iowa State University 229 Atanasoff Hall, Ames, Iowa 50011-1041 USA http://www.cs.iastate.edu/~leavens phone: +1-515-294-1580 ------------------------------------------ From mring@theringworx.com Thu Oct 28 20:15:36 2004 Date: Thu, 28 Oct 2004 20:15:31 -0500 From: Matthew J. Ring To: 'Gary T. Leavens' Cc: 'Kun Liang' Subject: About HW6 (for class tomorrow) Gary-   A comment to make in class tomorrow regarding HW6 and Brief/Casual Use Cases:   Many people still don't understand the back-and-forth between agent and system.   What I see: "Agent looks up information in system and confirms that customer's reservation exists."   What should be: "Agent give reservation number to system. System returns reservation and flight information pertaining to the reservation number. Agent confirms with customer that reservation exists."   --------------------------------------------   Also, a lot of people are still doing conditional phrases:   "Agent informs client that flight no longer exists on reservation and informs customer that they can either cancel the reservation or find a new flight." *the end*   Matthew J. Ring www.theringworx.com